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Offline mode

The Eneris iOS and Android apps include an Offline Mode, which enables you to fully complete your inspection report without internet connection. It can then be synced to the cloud, once you have access to the internet again, before you share the completed report with your client. This is a great option if the inspection is in a rural area or in an area with no internet connection.

  • Offline Mode works the same way on both iOS and Android devices.
  • An internet connection is only necessary when you are ready to sync your report to the cloud.
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Eneris supports up to a maximum of 20 offline reports per device.

e.g., If you currently have 20 offline reports on your device you will need to re-enable one to online mode before you can create a new offline report.

How to enable Offline Mode​

  1. Create a new inspection or select the inspection you would like to perform in Offline Mode.
  2. At the top of the General tab select the Use Offline button.
Select the Use Offline button
  1. A new menu section will appear once you have successfully entered Offline Mode.
Offline mode enabled notification

Syncing reports in Offline Mode​

When in Offline Mode, the report and all of its contents are automatically saved to your mobile device storage. To ensure your work is backed up and saved online you must sync your offline report to the cloud.

Follow these simple steps:

  1. Find an area with cellular reception or wifi connection.
    • Depending on your inspection, this may be when you are in a certain area of the property or back at your own office.
  2. Navigate to the General page of the inspection.
  3. Select Sync to Cloud - Ready.
Button indicating syncing to cloud is available
  1. Select Begin Sync.
Begin sync to cloud
  1. A successful sync will show the following message.
Successful sync notification

How to re-enable Online Mode​

Online Mode is required to generate the finalized inspection report. Follow these steps to re-enable Online Mode.

  1. Find an area with strong cellular or wifi connection.
    • Depending on your inspection, this may be when you are back at your office or in a certain area of the property.
  2. Navigate to the General tab of the inspection.
  3. Select Exit Offline Mode.
Exit offline mode
  1. A pop-up menu will appear reminding you to sync your report prior to Exiting Offline Mode. Please complete this step (see instructions in the section above) to ensure the latest version of your report is saved.
Warning to ensure report has already been synced to the cloud before leaving offline mode
  1. Select OK.
Select OK to confirm report has been synced to the cloud
  1. Eneris will refresh and the Offline Mode menu will disappear. Online Mode has successfully been enabled.
Online mode has been re-enabled

Video guide​

This short video provides an overview of the Offline Mode feature.